Shipping and Payment Terms

1. Shipping Information

Domestic Shipping

• Courier Service: We use Professional Courier for domestic shipping within India.
• Shipping Time: Orders are typically processed within 2-3 business days. Delivery times may vary based on your location and availability. Please allow 5 to 10 business days for delivery from the date of shipment.
• Local Holidays: Shipping times may be affected by local holidays and non-working days. We are not responsible for delays caused by such holidays.

International Shipping

• Courier Service: For international orders, we use Garudavega.
• Shipping Time: International orders are usually processed within 5 business days. Delivery times vary depending on the destination and customs processing. Estimated delivery times are 1 to 3 weeks from the date of shipment. Bigger Parcels sometimes may take more time for customs clearance.
• Customs and Duties: International orders may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient. We are not responsible for any delays caused by customs clearance.

2. Shipping Costs

• Domestic Shipping: Shipping costs are calculated based on the weight and dimensions of the package and your delivery location. The shipping cost will be displayed at checkout.
• International Shipping: Shipping costs for international orders will be calculated at checkout based on the destination and package weight.

3. Order Processing

• Order Confirmation: After placing your order, you will receive an email confirmation with your order details and estimated delivery time.
• Order Tracking: Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment through Professional Courier or Garudavega.

4. Delivery Issues

• Shipping Delays: While we strive to ensure timely delivery, we are not responsible for delays caused by unforeseen circumstances, such as weather conditions, logistical issues, or customs processing.
• Lost or Damaged Orders: If your order is lost or damaged during transit, please contact us at prapthipoojastore@gmail.com or 8904842266 within 3 days of the delivery date. We will work with the courier service to resolve the issue.

5. Payment Information

Payment Methods

• Accepted Methods: We accept the following payment methods: [ credit/debit cards, UPI, etc.].
• Payment Processing: Payments are processed securely through our payment gateway. Your payment details are encrypted and protected.

6. Payment Terms

• Order Confirmation: Your order will be confirmed only after payment is successfully processed.
• Currency: All transactions are processed in INR.
• Billing Information: You are responsible for providing accurate billing information. Any discrepancies may result in delays or cancellation of your order.

7. Cancellations and Refunds

• Order Cancellation: We dont have cancellation policy.
• Refunds: We dont have refund Policy

8. Contact Information For any questions or concerns regarding shipping or payment, please contact us at:

Prapthi Pooja Store
Email: prapthipoojastore@gmail.com
Phone: 8904842266
Address: Prapthi Pooja Store, 27, 3rd Cross Rd, Nrupathunga Nagar, Navodaya Nagar, Sankranthi Layout, Arekere, Bengaluru, Karnataka 560078.